P2M Infotech Pvt Ltd is a leading service provider in the IT industry, providing the best of facilities at competitive market rates. However, recent detection of misuse of our services has compelled us to take action against the violating clients and also lay down a few terms and conditions.

We own the sole rights to discontinue the services or deny access to anyone who fails to comply with the rules implemented by us, without any warning or prior notice. The payments received from the violating parties in such cases are also non-refundable.

The Terms and Conditions to be followed have been listed below:

o   Misuse of the allotted server space, bandwidth etc. By the client will lead to reduction in the space and facility given.

o   Distribution of free email IDs to any person other than the ones related to the website owner or the company automatically gives P2M Infotech Pvt Ltd the rights to decrease the number of email IDs provided.

o   Incase of misuse of allotted email ID space; we will have the rights to diminish the space provided for one email ID.

o   All disputes are subject to Bangalore jurisdiction only.

o   Misuse of bandwidth will lead a client to be entitled for lesser bandwidth in future or account would be suspended.

o   Any illegal activity detected on a website will lead to sealing of the same by us with immediate effect, as per the IT rules laid out by the Indian and International IT Act.

o   Intentionally tampering (Hacking or sending virus) of our server by a client will see the account suspended.

o   Customers are advised to maintain data backups on their home computers or CDs to ensure that they have ready access to their data in case we have a hardware failure. However, such cases are rare in occurrence, but cannot be avoided sometimes. This is why we recommend all our clients to take regular backups for all their important e-mails and data by forwarding mails to other domain email IDs or by using Outlook.

o   For safety reasons, we urge our customers not to divulge the password of their e-mail/hosting/ftp accounts to anyone. In cases where passwords and usernames are to be given to our employees, we suggest to change the password immediately. In every 15 days you have to change your all password for security reason.

o   In any circumstances money refund is not possible.

o   Customers should also maintain their payment confirmation details that have been paid to us for activation of the orders. It is also advisable to maintain the backup of our first mail which is sent to you after activation of your order and contains your User ID and password. By using the details provided, we will be able to provide you Technical/Billing support and activation/renew/control panel/reset password facility etc.

o   Unfortunately if website/server etc will down then we are not responsible for any losses face by client.

·         If you have made the payment by the payment gateway and the payment gateway company has declared your payment as fraud then your account will be suspended and the domain name will be deleted immediately with out any prior notice. If you are making the payment by offline once again or you are clearing your payment by speaking with payment gateway company then we will reactive the hosting and reregister the domain if the domain name is available. Preregistration and hosting activation will be done after getting the payment confirmation only. With in this time if the domain will registered by any other company then P2M Infotech Pvt Ltd will not be liable or responsible for that loses.

o   For plan details and services provided by P2M Infotech Pvt Ltd, please refer to the website as the most valid reference. Any commitment made by our employees over chat/phone/mail or by any other mode, which is not mentioned in our website, will not be abided.

o   We suggest all our clients to use our 7 days trial before purchasing any package. This will help to avoid post-purchase problems.

o   P2M Infotech Pvt Ltd  would like to announce that any one mis-behave or using abuse languages to our employee then we will suspend his/her account without any priority notice, and he will not get any refund and further support from P2M Infotech Pvt Ltd  any point of time. For this P2M Infotech Pvt Ltd is not responsible. P2M Infotech Pvt Ltd has full rights to take action against that client/visitor. Client/Visitor has to pay Rs.5000/- fine or penalty for each abuse word.

o   If you have taken any free domain from us with any package, then at the time of changing the server from P2M Infotech Pvt Ltd, you need pay the domain price extra. If you are hosting your domain in any other server with out informing to our billing team by raising a ticket then you must have to pay 5 times more of the domain price.

o   Please take the back up of all your data before changing Name Server (DNS) of your Domain. We will delete all your data automatically if you will change your Name Sever. To reduce server burden we will delete all data of the Domain which name server is not pointing to our server. So P2M Infotech Pvt Ltd will not responsible for any loss of data if you changed Name Server of your Domain for single time also.

o   If any client is not using the hosting service from P2M Infotech Pvt Ltd, it is mandatory for the client to send the cancellation request to billing department by raising the ticket. Failing with the same P2M Infotech Pvt Ltd will be charging the renewal amount every year.

o   Late fee is Rs.500/- per month for delay payment.

o   P2M Infotech Pvt Ltd is not using any E-Mail ID for Billing, Technical Support, Renew, Refund, Complain or any other issue. So if any one contacting us by mail then P2M Infotech Pvt Ltd is not responsible to give reply. For any type of issue please raise a ticket from www.P2M Infotech.com.

Abuse of SMTP Mail Server:

If any of the email id will be misuse the mail server then we will suspended his hosting account.

Network security:

In case of any tampering done to our network security, we will take an immediate action against the respective hosting account.

Spam:

Unsolicited commercial advertisements (spam) are not allowed in e-mail IDs and may result in cancellation of the account.

Abuse of Traffic:

If any customer violates the company's policies in site transfer or misuse of bandwidth, P2M Infotech Pvt Ltd can decrease its allotted Traffic quota or suspended his account with out any prior notice.

Abuse of Space:

As per our policies, at least 90% of your web pages (HTML) must be "Linked" with files (.GIF, .JPEG, etc.) which are stored in our server. Web space must not be used by your visitor for free upload, download heavy size file. Web sites containing a large number of unlinked files or using server space for data storing propose are subject to deletion of files otherwise we will cancellation the account without prior notice.

Customers can not run IRC, bots or clients on servers.

Customers are also prohibited from running Bulk Emailing, Unsolicited Emailing, Newsgroup Spamming, Pornographic Content, illegal Content, Copyright Infringement, Trademark Infringement, Warez, Cracks, and Software Serial Numbers.

Customer’s attention:

The terms and conditions are applied before and during the time of registration of the website. Customer will comply with the rules and regulations which are again indicated on the invoice.